Your Say
doctors fee
by rosso
2 months ago
Last updated about 1 month ago.
I have just taken my mother to the doctors to get a doctor to sign a letter so she can get a discount on her water becasue she uses more for my disabled brother. she is 83 and lives with my brother . The doctor did not even sign the letter and told my mother to get it stamped at the reception desk They charged her £ 27 for the stamp which took about 30 seconds, how they justify this i will never know well done MORREL STREET GROUP PRACTICE
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swampduck Submitted 2 months ago Unsuitable Content? Report it!
That is a disgrace!We have had to get quite a few Doctor’s letters in the past and we have never been charged for them.Maybe you need to query this with the PCT.
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Lazarus Submitted 2 months ago Unsuitable Content? Report it!
No, neither did I when I was with Avenues Medical Centre, although I do think it depends on whether the doctor likes you or not. Also the new PCTs are dictating policy to their new clinics, and so the doctors’ role is becoming less omnipotent.
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YourMailWill Submitted 2 months ago Unsuitable Content? Report it!
£27 sounds like a lot for a simple rubber stamp job…
If you want to contact the PCT (primary care trust) as swampduck suggests, I’d suggest the best way to approach it would be to email them explaining what happened and that you are concerned you may have been charged for something that you shouldn’t. Be sure to include your phone number so they can easily contact you to follow it up. info@hullpct.nhs.uk
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Roberto Submitted 2 months ago Unsuitable Content? Report it!
What are NI contributions for?
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medsec Submitted 2 months ago Unsuitable Content? Report it!
NI contributions are for contributing towards health care.
Don’t contact the PCT – contact the practice manager or PALS – Patient Advice and Liaison Service. The practice should have the contact details. If you make a complaint they must investigate it.
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SkyWalker Submitted 2 months ago Unsuitable Content? Report it!
Hitting the poorest in society the hardest again.
doctors on £100,000+ a year charging pensioners £27 to stamp a bit of paper.
Good grief, they should be ashamed. He must have lost a few golf balls.
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Lazarus Submitted 2 months ago Unsuitable Content? Report it!
Stick with the PCT, don’t bother with PALS, it’s an internal quango that seeks to resolve a problem for the NHS rather than the patient.
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JamesAcland Submitted 2 months ago Unsuitable Content? Report it!
Disgusting treatment! They should have been pleased to help in such a simple matter.
James Acland.
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Chromosome23 Submitted 2 months ago Unsuitable Content? Report it!
The sad thing is that she should get a discount on her water anyway…she’s 83 years old for God’s sake.
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MikeCovell Submitted 2 months ago Unsuitable Content? Report it!
When I was first having heart problems I visited Morrel Street Health Centre and was told I had pulled a muscle! I had done this before so I was well aware of how it felt. They eventually relented and gave me a 24 hour ECG. I was having severe palpatations by the 23 hour, but back at the centre I was told to get some rest!
This I did but by tea time, I was sat watching TV and my heart was racing at 180bpm, from an average of 80 bpm!
I was rushed into AAU and my palpattions began again, lasting almost 4 hours, the Dr’s and specialists were stood around the bed, 12 in all, to see what they could do. Several drugs and injections later I had levelled out at 80bpm.
I was prescribed a heart drug to stop the palpatations and I was told to ring two working days in advance to get a repeat perscription. I was still working at this point to, so I was losing a wage everytime I had to go to Dr’s.
I called and they told me, "We have NO appointments for two weeks" I explained I needed a repeat perscription and not an appointment, and needed my heart tablets.
"TWO WEEKS" she replied!
The stress added to the problem and I rang PALS. Within minutes some suit from Morrel Street called me to inform me they had an appointment!
I left the practice shortly after, and will never return.
During this period I had to pay full price for my heart tablets because I was working, I would kick up a fuss, after all the methadone addicts get their daily fix free!
I was eventually given an excemption certificate to pay for my spiraling medication costs!
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LittleSquishy Submitted about 1 month ago Unsuitable Content? Report it!
My housemate goes to Morrel Street Health Centre. I moved from west hull to east hull and I have stayed at the Avenues Medical Centre. I’m about a 10 min walk from Morrel Street but after seeing the way they’ve treat my friend there’s absolutely no way on this earth I’m moving to that practice; and I continue to travel across hull when I need to visit the doctor.
When she’s ill she rings for an appointment only to be told she cannot get one for two weeks. When she says she needs an emergency appointment she gets quizzed over what her problem is… as if the receptionist is qualified enough to know whether or not it is actually an emergency! Once she told the receptionist she needed an emergency appointment and when she was quizzed told the receptionist it was personal. The receptionist said if she didn’t tell her what the problem was she wouldn’t get an appointment. My friend told her again that it was personal. She never got her emergency appointment. Disgusting.
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theagitator Submitted about 1 month ago Unsuitable Content? Report it!
It cant have been that much of an emergency or you friend would have told the receptionist what the problem was & got the appointment. This would have been the clever thing to do & then complain afterwards.Some people prefer to be drama queens & go round the houses.
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LittleSquishy Submitted about 1 month ago Unsuitable Content? Report it!
I just knew someone would give that response. She did ring back later in the day and she got an appointment for the following day. But thats not the point. It’s the principle of it and there are obvious problems with the way Morrel Street is run.
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theagitator Submitted about 1 month ago Unsuitable Content? Report it!
If the lady concerned got her appointment, what’s the point of your communication. She asked for treatment & received it. Did she have to submit herself to the receptionist for diagnosis or did she see a doctor as requested?
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LittleSquishy Submitted about 1 month ago Unsuitable Content? Report it!
She sawe a doctor only after she had been grilled by the receptionist about a personal matter she was embarrassed about. At my doctors when I ask for an emergency appointment I get one with no questions asked which is how it should be. The receptionist was rude to my friend and put the phone down on her, it’s completely unprofessional.
The thing is theagiator, if you read up through this post you will see that Morrel Street Medical Centre has been mentioned a few times; with it getting negative comments from various members. I rest my case.
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AR-Tony Submitted about 1 month ago Unsuitable Content? Report it!
I sure do have many more good than bad experiences with the medical profession. I hope my good luck holds.
The following might amuse. I went for my medical prior to my joining the Para Royal Engineers. I was put through various physical tests without any probs, till we reached the point were I had to remove my trousers. He said,`My god man, you have second degree burns to your lower right leg! How and when did that happen?’ I told him how it happened and that it had occurred just before I set off to see him. I arrived by motorbike. He threw his head back and laughed, `You’ll do!’
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theagitator Submitted about 1 month ago Unsuitable Content? Report it!
Squishy, Get your friend to transfer to your doctor. If his surgery is accessable without the need to pour your soul out to the receptionist, great. Perhaps this is too easy a solution for your friend. I repeat what I said before, Get the appointment & then complain. Principles can be a two edged sword.
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